Baji23 Terms & Conditions — What You Need to Know Before Playing With Us

Baji23 ("we", "the platform") operates an online entertainment and betting platform for users in Bangladesh and surrounding regions. These Terms & Conditions ("Terms") apply to our website, mobile app, and all associated services.

Creating an account, logging in, placing a bet, or using any service on Baji23 constitutes your agreement to these Terms. Please read them carefully before opening an account. If you disagree with any of these terms, we ask that you refrain from using our services.

• Baji23 reserves the right to modify these Terms & Conditions at any time.
• Continuing to use the platform after any changes takes effect constitutes acceptance of the updated terms.
• The Bengali version of these terms and conditions shall be considered the authoritative text.
• Baji23 is intended for users aged 18 and above only.

To create an account at Baji23, you must provide accurate and truthful information. Submitting false details may result in account termination and forfeiture of any funds held.

• If a single person holds more than one account, all associated accounts will be closed.
• Your account password should never be shared with anyone.
• If an unauthorised login is detected, notify our support team immediately.
• Accounts cannot be registered under a corporate or business name.

Baji23 complies with international anti-money laundering regulations. Accordingly, identity verification (KYC) is mandatory before withdrawals above a specified amount.

• A copy of your NID or passport is required for withdrawals over ৳5,000.
• Verification may be requested for any transaction amount if suspicious activity is detected.
• KYC information is strictly confidential and is never shared with third parties.
• The verification process is typically completed within 24–48 hours.
• Providing false identity information will result in permanent account closure.

The payment system at Baji23 is fully transparent. We believe there should be no ambiguity when it comes to money, so everything is laid out in detail below.

• All deposits must be made using the account holder's own payment method.
• Deposits made through third parties are not accepted.
• Withdrawals will be processed via the same method used for the original deposit.
• Withdrawals may be delayed on bank holidays.
• Bonus funds are governed by separate rules (see Section 5).

Baji23's bonus offers are designed to give users added value. However, every bonus comes with certain conditions — which we're disclosing honestly right here.

• Welcome bonuses are generally subject to a 5–10x wagering requirement.
• Bonus funds cannot be withdrawn directly — wagering must be completed first.
• Each individual may participate in a specific promotion only once.
• Any attempt to abuse bonuses, if detected, may result in account termination.
• Every promotion has a set expiry date — bonuses will be cancelled once the deadline passes.
• Winnings from free bets are paid as profit only — the stake amount is not included.
• Baji23 reserves the right to modify or cancel any promotion.

Betting at Baji23 is available across multiple categories, including Sports Betting, casino, and virtual games. While each category has its own rules, certain general principles apply across all of them.

• Once a bet is confirmed, it generally cannot be cancelled.
• The minimum bet amount is ৳20.
• If a match is cancelled, the stake for that bet will be refunded.
• Bets placed during a technical fault may be declared void.
• If a system error causes incorrect odds to be displayed, Baji23 reserves the right to determine the outcome of the affected bet.
• Results are settled within 30 minutes after the match ends.
• In exceptional circumstances, Baji23's decision is final.

Baji23 is committed to maintaining a fair and secure platform. Any of the actions listed below may result in permanent account closure and forfeiture of your balance.

• Creating or operating multiple accounts
• Providing false identity or information
• Bonus Abuse or Fraudulent Activity
• Placing automated bets using software or bots
• Money Laundering or Suspicious Transactions
• Threatening or harassing other users
• Exploiting platform vulnerabilities to gain an unfair advantage
• Playing on behalf of anyone under 18

Baji23 reserves the right to temporarily suspend or permanently close any account at any time and for any reason. However, this will not be done without reasonable cause.

• Violations of these terms may result in immediate account suspension.
• To close your account voluntarily, please contact Support.
• Any verified balance will be returned prior to permanent account closure.
• If fraud is proven, all account balances will be forfeited.
• You have the right to appeal against a suspension.

Baji23 believes gaming is a form of entertainment, not addiction. We want every user to play in a healthy, happy way.

• Users can set their own spending limits.
• The Self-Exclusion feature lets you suspend your account for anywhere between 1 month and 1 year.
• Enabling reality check reminders is entirely at the user's discretion.
• If signs of addiction are identified, our support team will provide the necessary assistance.

Your personal information is of the utmost importance to us. Baji23 complies with international data protection standards.

• Your information is never sold to third parties.
• Information may be shared with regulatory authorities when required.
• All data is secured with 256-bit SSL encryption.
• For more details, visit our Privacy Policy Read.

If you are unhappy with anything, please reach out to our support team first. Baji23 always strives to reach a fair resolution.

• All complaints must be submitted within 30 days of the incident.
• Complaints can be submitted via live chat or email.
• Baji23 typically resolves issues within 7 business days.
• Baji23's decision is final on all technical matters.
• Financial disputes are resolved through a formal arbitration process.

Baji23 may update these terms and conditions at any time. For significant changes, we will endeavour to notify users in advance.

• You will be notified by email or SMS whenever significant changes are made.
• Continued use of the service following any changes will be considered acceptance of the updated terms.
• The date of the most recent update is always displayed at the top of the page.
• If you do not agree to the updated terms, contact Support to close your account.